<?xml version="1.0" encoding="UTF-8"?><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title>Solid Business Growth Strategies, Consulting &amp; Execution</title><link>https://www.bizmetrics.ca/</link><description><![CDATA[BizMetrics Inc RSS]]></description><pubDate>Wed, 14 Apr 2021 00:00:00 +0000</pubDate><managingEditor>stephan@bizmetrics.ca (BizMetrics Inc)</managingEditor><generator>BizMetrics Inc</generator><language>en</language><docs>http://blogs.law.harvard.edu/tech/rss</docs><atom:link rel="self" type="application/rss+xml" href="https://www.bizmetrics.ca/"/><item><title><![CDATA[Five Key Numbers You Should Know About]]></title><link>https://www.bizmetrics.ca/blog/five-key-numbers-you-should-know-about</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109787</guid><description><![CDATA[
 &nbsp;

 Let&#39;s take a look back at last year&#39;s results and five key numbers you may want to discover about your business&#39;s performance.&nbsp; To start, grab your 2016 income statement, or better yet, give us a call to help you compute and interpret your results. Now is the time to make sure this year&#39;s results will be better based on past information gained.

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 Revenue per Employee

 This number measures a company&#39;s productivity with regard to its employees and i...]]></description><pubDate>Wed, 14 Apr 2021 00:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fcd8879602a3.jpg" type="image/jpeg" length="40504"/></item><item><title><![CDATA[Avoiding past due customer accounts. Keeping your accounts receivable current.]]></title><link>https://www.bizmetrics.ca/blog/avoiding-past-due-customer-accounts</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109786</guid><description><![CDATA[
 Do You Have Past Due Accounts?

 If you perform a service or ship a product before you get paid, then you likely have a balance in your Accounts Receivable account. If customers pay when their invoice is due, all is right with the world. If they don&#39;t, then your cash flow slows down and your bank balance is not as high as it should be. Here are some tips, preventive and supportive, to help you keep your accounts receivable current.

 Granting Credit

 When you deliver your service or pr...]]></description><pubDate>Tue, 01 Dec 2020 02:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fcd885a2b71c.jpg" type="image/jpeg" length="35860"/></item><item><title><![CDATA[How To Meet Customer Expectations In This Changing Marketplace.]]></title><link>https://www.bizmetrics.ca/blog/how-to-meet-customer-expectations-in-this-changing-marketplace-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109936</guid><description><![CDATA[Customer Expectations &amp; Change

 Things are always changing as are what customers expect when they do business.&nbsp; Are you ready? Or struggling to keep up? Change has been the one constant of existence on our planet as the marketplace history shows. Shifts occur in the nature of these changes as well as the speed can vary too.
In 1993 (the year the Internet became publically available), an unprecedented confluence of innovations has further compressed the time of these changes. This ca...]]></description><pubDate>Wed, 08 Jan 2020 20:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd11f1f4ce1d.png" type="image/png" length="367187"/></item><item><title><![CDATA[Is Your Business Offering You Added Benefits?]]></title><link>https://www.bizmetrics.ca/blog/is-your-business-offering-you-added-benefits-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109935</guid><description><![CDATA[
 Is Your Business Offering You Added Benefits?

 Are you taking advantage of all the benefits of small business entrepreneurship? The typical expected financial benefits realized from small business ownership are: Earned Income and Unearned (investments, distribution of profits from the operation and/or sale of the business) Income.
More importantly there are other advantages (hidden benefits as I call them) in addition to the above. One major hidden benefit, which also has the most wealth cr...]]></description><pubDate>Tue, 19 Nov 2019 19:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd11e9e45638.png" type="image/png" length="367187"/></item><item><title><![CDATA[Worst Customer Service Mistakes & What They Cost Your Business, Part 2.]]></title><link>https://www.bizmetrics.ca/blog/worst-customer-service-mistakes---what-they-cost-your-business--part-2-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109983</guid><description><![CDATA[
 A special two-part Blog. In this week&#39;s edition we will look at ways for SMB&#39;s to better understand how providing a positive customer experience pays bottom line dividends. Here are some ideas on what to avoid and how to make excellent customer service an integral part of the success of your business:

 
  Everyone wants excellent support yet less than 5% of companies deliver excellent customer service. Customer service is a key opportunity to set your business apart in an increasin...]]></description><pubDate>Wed, 28 Aug 2019 17:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd2466c65668.png" type="image/png" length="182955"/></item><item><title><![CDATA[Worst Customer Service Mistakes & What They Cost Your Business.]]></title><link>https://www.bizmetrics.ca/blog/worst-customer-service-mistakes---what-they-cost-your-business-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109982</guid><description><![CDATA[A special two-part Blog. In this week&#39;s edition we will outline an overview of how this mission critical issue is to SMB success today.

 We as customers are being treated to poor customer service experiences with the likes of airlines, communications companies and indifferent staff at restaurants far too often. Yet what actually makes these experiences bad? Is it the difficulty in reaching an agent, the limited support options, waiting too long for an answer or getting the dreaded &quot;...]]></description><pubDate>Mon, 19 Aug 2019 16:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd245ddc7f3f.png" type="image/png" length="182955"/></item><item><title><![CDATA[What is reasonable compensation?]]></title><link>https://www.bizmetrics.ca/blog/what-is-reasonable-compensation-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109934</guid><description><![CDATA[
 With summer slowly drawing to a close according to the calendar, it&#39;s time to get back into full business mode.&nbsp; There are many events for small business and entrepreneurs this fall so why not subscribe now to our weekly Marketing Minute to stay on top of things?

 What Is Reasonable Compensation?

 Reasonable compensation is a term you may want to be familiar with when valuing your company.&nbsp; As business owners, we have the privilege and responsibility of setting our own wages...]]></description><pubDate>Tue, 16 Jul 2019 19:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd11c9b39d00.png" type="image/png" length="278657"/></item><item><title><![CDATA[Chatbots, cool APPS.]]></title><link>https://www.bizmetrics.ca/blog/chatbots--cool-apps-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109933</guid><description><![CDATA[
 Chatbots. Latest Cool APP?

 In the last year, chatbots have exploded. A chatbot, short for chat robot, uses artificial intelligence to imitate a conversation with people. One place they have exploded is the Facebook Messenger app, which is a free instant messaging platform. To get Facebook Messenger, you can download the app on your smartphone or go to https://www.messenger.com on your PC or Mac in any browser. In Messenger, a chatbot looks just like a person. All you need to do to connect t...]]></description><pubDate>Tue, 16 Apr 2019 19:00:00 +0000</pubDate></item><item><title><![CDATA[Alternatives to the annual review process.]]></title><link>https://www.bizmetrics.ca/blog/alternatives-to-the-annual-review-process-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109932</guid><description><![CDATA[
 If you have employees, you probably also have a process to help them understand how they are doing on their job performance. There&#39;s a new trend in large companies to kill the annual performance review and replace it with continuous, instant feedback process.

 Continuous Feedback

 Instant and continuous feedback is a fantastic process to help you look back at a project or period of your business to see what, why, and how things occurred and how they can be improved for the future. Tak...]]></description><pubDate>Tue, 08 Jan 2019 19:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd117a219a37.png" type="image/png" length="278657"/></item><item><title><![CDATA[Payment Terms Explained.]]></title><link>https://www.bizmetrics.ca/blog/payment-terms-explained-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109931</guid><description><![CDATA[
 Understanding Payment Terms.

 If there is a period of time between when your customers receive your goods or services and when they pay for them, then several things are true:

 
  The Accounts Receivable on your balance sheet represents how much customers owe you
 
  You have an invoice process that you follow
 
  You have granted credit to customers
 
  You may have some that don&#39;t pay as quickly as you&#39;d like them to


 Each invoice you send should have payment terms listed.&nbs...]]></description><pubDate>Tue, 21 Nov 2017 19:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd1172e0efca.png" type="image/png" length="166619"/></item><item><title><![CDATA[Eight Ways to Increase Your Profits]]></title><link>https://www.bizmetrics.ca/blog/eight-ways-to-increase-your-profits</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109928</guid><description><![CDATA[
 Increasing your profits might sound like it&#39;s an unattainable dream just out of your reach. But there are a finite number of ways that profits can be increased. Once you understand what they are, you&#39;ll have clarity on how to best reach your goals.

 There are two primary ways to increase profits:

 
  Raise revenue
 
  Lower expenses


 That&#39;s not particularly enlightening or instructional, is it? Let&#39;s look at four ways you can increase revenues and four ways you can reduc...]]></description><pubDate>Wed, 17 May 2017 14:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd0d748a767c.png" type="image/png" length="205896"/></item><item><title><![CDATA[Spending Too Much Time Managing Social Media?]]></title><link>https://www.bizmetrics.ca/blog/spending-too-much-time-managing-social-media-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109927</guid><description><![CDATA[
 Social media is an awesome marketing tool, but it can also be a huge time drain.&nbsp; If you post regularly, or want to post regularly, and use multiple social media platforms, such as Twitter, LinkedIn, Facebook, and Google+, then an APP like Hootsuite can save you a tremendous amount of time.

 Hootsuite is not only a cool but also a very useful APP, allowing you to schedule social media updates or posts across multiple platforms.&nbsp; If you are currently posting in real time or are lo...]]></description><pubDate>Thu, 13 Apr 2017 14:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd0d5f072191.png" type="image/png" length="372004"/></item><item><title><![CDATA[Add Sizzle To Your Customer Service.]]></title><link>https://www.bizmetrics.ca/blog/add-sizzle-to-your-customer-service-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109926</guid><description><![CDATA[
 The BizMetrics Marketing Minute<br />
 Volume 6, Issue 3.

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 Add Sizzle To Your Customer Service

 It&#39;s the little things that add up to make an exceptional experience for your customers. Here are five &quot;little things&quot; you can add to your services to create an exponentially memorable connection with your customers.

 Generosity

 Add a little extra something to the products or services you offer. It could be chocolate, or it might be a handwritten thank you note. It could be ...]]></description><pubDate>Mon, 13 Mar 2017 14:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd0d55961bf0.png" type="image/png" length="182955"/></item><item><title><![CDATA[Tax Preparation Tips To Reduce Your Stress.]]></title><link>https://www.bizmetrics.ca/blog/tax-preparation-tips-to-reduce-your-stress-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109924</guid><description><![CDATA[
 The BizMetrics Marketing Minute<br />
 Volume 6, Issue 1.

 &nbsp;

 Happy New Year here&#39;s to a fantastic 2017 for all of us. For our regular readers, you&#39;ll note a new title. Our blog and newsletters will now be called The BizMetrics Marketing Minute. We&#39;ve listened to your feedback and our format is changing too in response. Your blog will be shorter, providing more of a summary and key points approach. An expanded Newsletter is coming this fall. Also this fall will be a weekly Podc...]]></description><pubDate>Mon, 13 Feb 2017 14:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd0ccd229ab0.png" type="image/png" length="303078"/></item><item><title><![CDATA[Get More Customers & Grow your Business with These Marketing Tips.]]></title><link>https://www.bizmetrics.ca/blog/get-more-customers---grow-your-business-with-these-marketing-tips-</link><guid>https://www.bizmetrics.ca/blog/post/view/post/109925</guid><description><![CDATA[
 The BizMetrics Marketing Minute<br />
 Volume 6, Issue 2.

 For our regular readers, you&#39;ll note a new title. Our blog and newsletters will now be called The BizMetrics Marketing Minute. We&#39;ve listened to your feedback and our format is changing too in response. Your blog will be shorter, providing more of a summary and key points approach. An expanded Newsletter is coming this fall. Also this fall will be a weekly Podcast cover the latest hot topics for entrepreneurs in 2 minutes or less...]]></description><pubDate>Thu, 12 Jan 2017 14:00:00 +0000</pubDate><enclosure url="https://assets.cdn.thewebconsole.com/S3WEB10047/blogImages/5fd0ce4d30338.png" type="image/png" length="367187"/></item></channel></rss>
